I often feel frustrated by automated receptionists most specifically with United Healthcare and United Airlines…. hmmmm, perhaps there is something there? Anyway, it’s not like they have the same voice automated systems, one is male and one is female. For whatever reason, I try to give these automated systems a personality. I talk to them like they are people when they are likely coded for emphasis in consonants or something.
Today I found myself yelling at the United Healthcare “lady” because she didn’t understand my enunciation of my claim #. She finally let me type it in but that was after I started yelling “representative” in an attempt to get rerouted.
What is it with these “non-people” who are soon going to take over the world?